Description
Business Consultant - RU language
Become a Business Consultant at Bloomreach! If you want to help top e-commerce businesses boost their performance, serve clients and get experience globally and have immediate, tangible results, join our Professional Services team as a Business Consultant. Your salary starts at €2,000 per month, along with stock options and other benefits. You might work in one of our Central European offices or from home on a full-time basis.Tasks and responsibilities:
- As a business consultant you will be responsible for delivering value to Bloomreach’s clients through the deployment and use of our Engagement Platform
- You will be supporting clients in the implementation phase with business requirements gathering, preparation of the data structure, data migration process and automated programes deployment
- You will be a key advisor for clients regarding e -commerce, analytics, data management, digital marketing, marketing automation and emailing + mobile technologies
- You will be responsible for building strong relationships with clients by bringing continuous improvement to their business, maximising utilization of the platform and improving their KPIs/ROI
- In a collaboration with Customer Success Manager you will be responsible for developing business strategy and a roadmap with clients as well as aligning with them on relevant business goals and critical metrics
- On top of the overall knowledge, you will become an expert in chosen part of the platform in order to lead and advise clients and internal stakeholders in a given topic of expertise
- You will play a pivotal role in clients’ onboarding, platform adoption and product features utilization
- You will be collaborating with various internal teams to build services focused around the product and contribute for internal process improvement
What we expect of the candidate:
- Ideally 2-3 years of experience in a consulting role within a SaaS environment
- Working knowledge of at least one of email, sms, social ads in the marketplace, etc.
- Experience in the following sectors/fields: online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation, campaign optimisation, customer lifetime value, e-mailing automation, reactivation, attribution modelling, prediction, product recommendations, e-commerce
- Knowledge of ecommerce business and business trends, and the ability to understand clients’ business models and adapt consulting approach accordingly
- Excellent consulting skills: clear written and verbal communication, presentation skills, confidence in dealing with business users and stakeholders at all levels of seniority, exceptional organizational skills, proactive problem solving skills
- Ability to handle difficult situations in a proactive, goal-oriented, and highly professional way
- Proactively maintain the highest level of expertise by deepening your knowledge of the Bloomreach Engagement platform and solutions through internally and externally available learning opportunities, as well as self-study
- Mother Tongue Russian and Fluent in English
