About the Job
As a Cirrus Sales Development Representative, you are responsible for identifying and creating new qualified sales opportunities through both inbound and outbound calling activities. You will become a trusted resource and develop relationships with prospects, acting as the initial point of contact. This role will be primarily responding to inbound SMB leads in the 2 business hour SLA. Performing outreach through calls, emails, and social media, to qualify MQLs (Marketing Qualified Leads) into SQLs (Sales Qualified Leads) setting meetings for the Account Executives. This is a core function of this position.
You will be an ambassador of our company, becoming a trusted face to our customers, partners, and vendors while also adhering to company values and policy. As a member of our team, you will use your strong interpersonal skills to provide service and support to our customers as needed, which will include coordinating with other departments and team members.
You will also be expected to contribute to our mission of continuous improvement, in every aspect of our company… sales strategy, product improvement, service, or any aspect that will help add value to our customers.
Aligning to our core values is imperative to contribute to the goals of delivering the best product possible to the market while making Cirrus a great place to work and grow as a human being.
Job Duties
Align performance to assigned KPI goals individually and for your team
Performing outreach through calls, emails, and social media, to qualify MQLs and SQLs setting meetings for the Account Executives
Maintain good data/information in our CRM and help to develop sales strategies to increase MQL to SQL conversion
Create relationships with customers to identify their potential needs and qualify their interests and viability to drive sales
Present product information to customers once you have identified their needs
Perform regular follow-up calls or emails to facilitate communication with MQLs to ensure the funnel stays tight
Willingly perform all other duties and responsibilities assigned
Cirrus Core Values: What we look for in a teammate
Bring Passion: We take pride in our work and bring our BEST to all interactions with our customers and teammates. We encourage rigorous discourse to improve the customer experience each and every day.
Quality: Quality isn’t a catch-all phrase. It is an action plan that requires hard work and focus to achieve. Step by step we strive to build quality into everyday processes and products to achieve our collective success.
Winning Takes a Team: Show genuine commitment, be flexible, get involved, be reliable, help and support others, and move our company forward.
Remove Friction: Eliminate roadblocks in the way of smooth operations by promoting and embracing changes geared towards making things easier. Be bold! Don't settle for "That's just the way it is."
Respect: An individual who communicates and conducts themselves in a polite and positive manner, and encourages others around them to do the same; without judgment of peers regardless of rank, position, age, gender, or race.
Innovate Every Day: Have the courage to challenge what is perceived as conventional or typical. Be observant of surroundings and outspoken about ideas and changes that will positively impact people.
Skills and Qualifications
Ability to learn the sign business, and how we can drive value to customers
Excellent communication and listening skills, including phone interaction
Independent/self-starter; able to take initiative
Prior sales success/lead qualification experience a plus
Outbound prospecting experience is preferred
Practical knowledge of general technology
Working knowledge of GoogleSuite, CRM and Social Media tools
3+ years of outside B2B sales experience with a track record of success in a focused market
Prior experience within sign industry is a plus
