Calling Product Designers! Ready to shape the future of banking service? We are seeking an experienced Senior Product Designer to join our small but mighty team. Reporting to the Product Design Manager, you will be responsible for leading design for our Platform product area.

This role is ideal for a designer who is comfortable embracing change and enjoys taking ownership of the end-to-end design process. You will lead on a variety of projects, including designing platform functionality, evolving our design system, and leveraging user feedback and analytics to identify and address user pain points. If you love team collaboration, challenging the status quo, and working towards delivering 5-star experiences in a fast-paced, customer-obsessed environment, then we'd love to hear from you!

YOU ARE FIRED UP TO

Do Research

Lead discovery research to understand user needs and pain points, then share these insights with your peers in Product, Design, and Engineering
Facilitate workshops and design sprints with teams and stakeholders to explore solutions and gain buy-in
Own the end-to-end user journey for your product area and be the advocate for your user persona (Platform’s main user persona is Customer Admins)

Design

Ideate and iterate on solutions using a combination of writing, low-fidelity designs (sketches + wireframes), high-fidelity designs (mockups + prototypes), and usability tests (with internal SMEs + with customers)
Collaborate closely with your peers through design critiques to ensure solutions will be intuitive, accessible, and visually appealing

Validate

Collaborate with your Product and Engineering triad to define success metrics for each initiative
Monitor and analyze user feedback and UX metrics to measure success and identify areas for improvement

Collaborate

Partner effectively with Product, Engineering, Marketing, and Customer Experience team members to ensure alignment and delivery of an exceptional user experience
Contribute to high-level strategic decisions with the rest of the Product team
Communicate with internal teams and external stakeholders to understand customers needs and describe design solutions in easy-to-understand terms

Elevate

Promote the culture of continuous improvement to elevate our product and processes
Contribute to the development and maintenance of our design system to ensure coherent experiences across our platform
Help others grow through feedback and skill sharing
Speak up; foster the right kind of debate to drive innovation

WHAT YOU BRING TO THE TEAM

5+ years of experience in product design, with a strong focus on B2B and Enterprise SaaS products
A portfolio illustrating your track record in shipping high-quality solutions quickly and without ego
A holistic approach to UX: can fluidly swap hats between research, visual design, interaction design, and information architecture
Deep knowledge of Figma and design systems, including competencies in creating, maintaining, and improving Figma components and libraries
Proficiency in designing digital experiences in compliance with, or beyond, WCAG 2.1 guidelines. Can speak to accessibility challenges when working with in-house and third-party design systems
Excellent communication skills in all forms: visual, verbal, and written. Can confidently present to internal stakeholders and customers alike
Ability to navigate ambiguity, solve complex problems, and use data to drive design decisions with minimal guidance
Strong product judgment: understand when to unblock quickly and when to invest in deeper understanding
Enthusiasm for growth and improvement. You are open to feedback and love team collaborations
Bonus points if you have financial industry experience or knowledge

20 Famous UX Design Memes to Make You Laugh

Remote Scouter