Our mission and where you fit in
At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.
Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down.
There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
What your days might look like
Our Customer Experience Delivery teams are responsible for implementing the Employment Hero platform with customers, and our Platform Configuration Specialists are responsible for driving outcomes for customers during their implementation journey.
Day-to-day you'll be supporting our customers and teams on all things implementations. Your number one focus is to ensure accurate and timely system configuration, ensuring data quality and identification and resolution of configuration data issues. You’ll be tasked with ensuring the completeness of data entry maintenance on salesforce and other Project systems, whilst communicating clearly with stakeholders and exceeding their expectations.
This is an exciting time to join the team and be part of transformative change in the way we help customers implement our platform. You will work closely and broadly across our Implementations team helping us provide a mix of paid and unpaid services to customers joining Employment Hero. You will work alongside our Implementation Consultants as well as our customer support team, with the opportunity to learn and grow within our start-up culture. This role may change over time and to be successful you will need to be flexible and adaptable. There are 3x positions available on a permanent, full time basis.
As a Data Configuration Analyst, you’ll be responsible for:
- Support the end-to-end Implementation service offering by performing system configuration, checking and analysing configuration issues, and carrying necessary resolutions and action items.
- Complete administrative tasks, including systems updates, data review and input, project updates and other ad-hoc requests.
- Ensure data quality, integrity and security.
- Support customers with their implementation journey
- Investigate and troubleshoot customer implementation challenges via thorough testing.
- Contribute to continuous improvement strategies on the way we implement clients.
- Continuous documentation for updating content to support system implementation.
- Assist with keeping our internal tools and tracking systems up to date, which may include applications such as Salesforce and Asana.
- Meets & exceeds KPI’s, follows all relevant procedures & standard operating procedures as laid out by Employment Hero and your manager.
What you will bring
- Recent graduate from a Bachelor's Degree (or relevant Qualification) OR 3+ year experience in a SaaS configuration environment.
- Experience in processing and reviewing large data sets.
- Experience administering a HR Information System (HRIS) and/or payroll system, is a plus!
- Strong communication skills.
- Ability to work autonomously.
Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.
The EH Way
The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/
In short, you’ll love working with us if:
- Revolutionising employment gets your heart racing.
- You thrive on the flexibility (and responsibility) of a remote-first business.
- Our values align, and shape how you show up every day.
- You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
Plus, you’ll get to enjoy a number of great perks, including:
- A generous budget for your home office.
- Cutting-edge tools and technology.
- Reward and recognition programs - because great work should be recognised and rewarded.
- Cashback offers and discounts on popular brands through our Swag app.
- Employee Share Option Program: be an owner of Employment Hero.
- Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.
Are we a match?
Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
