Company Description
LARC Staffing, LLC, with more than 28 years of experience recruiting in high tech, has such a passion for sourcing, recruiting and matching people with companies everywhere. The clients we hire for are some of the best in the world at what they do. We are honored to work with them and with the people that make them so successful!
Client is a leading global fintech company revolutionizing payment solutions for businesses expanding into Latin America. Offering a comprehensive suite of services, they enable businesses to seamlessly integrate local payment processing into their operations across eight Latin American countries. With over 100 digital payment solutions, including digital wallets, card payments, and vouchers, our client's product ensures secure, hassle-free transactions without redirects, bolstered by robust security features.
Job Description
For our client, we're looking for a skilled Technical Writer to spearhead the overhaul and creation of crucial documentation for their payment platform. This role involves working closely with the development team to assess existing API documentation, offer feedback, and craft new content to improve developer comprehension and streamline processes. The ultimate objective is to ensure all developers are well-informed about the platform's current features and APIs, including deprecated ones, and understand the best practices for utilizing the platform effectively.
Key Responsibilities
● Redesign and refresh their current API developer portal to improve user experience and accessibility.
● Craft and deliver precise and comprehensive API documentation for the product.
● Evaluate existing documentation and provide detailed feedback for improvements and enhancements.
● Develop a comprehensive Content Plan outlining project timelines, deliverables, review processes, and expected delivery dates.
● Collaborate with our client’s team to create internal standard operating procedures (SOPs) and process documentation.
● Identifying blockers within documentation or processes and proposing solutions.
● Editing existing documentation for accuracy, clarity, and consistency.
● Interviewing Subject Matter Experts (SMEs) to gather information and insights for documentation.
● Conducting sync-up meetings with the development team to align on documentation goals and progress.
● Verifying the accuracy of information presented in documentation through thorough research and fact-checking.
● Ensuring quality control by adhering to documentation standards and guidelines.
● Produce external documentation, including guides, tutorials, and other resources, to support developers integrating our client's product.
● Consult on documentation topics, process improvements, and tooling to enhance productivity and efficiency.
Qualifications
● Bachelor’s degree in Computer Science, Information Technology, or a related field.
● Minimum of 5 years of relevant experience.
● Solid experience in API documentation or API development.
● Familiarity with payment systems and fintech.
● Proficiency in authoring and CMS tools such as Markdown, Github, and Docs-as-code.
● Strong communication and collaboration skills.
● Entrepreneurial spirit with a proven track record in product development.
● Detail-oriented with excellent problem-solving abilities.
● Ability to work independently and in a team.
● A proactive approach to documentation and process improvement.
● Keen on mentoring and nurturing talent within the team.
Additional Info
● Timezone: Must be able to support some client meetings in GMT-3 (Brazil)
● Remote from anywhere
● 1099 Contract: 3 months with intention to extend
Additional Information
LARC Staffing, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
