Be Part of Our Mission
Learnlight is an EdTech company that’s passionate about putting trainers at the heart of the learning experience because that’s what delivers life-changing impact. We use award-winning technology to deliver language, intercultural and communication skills training online and on the ground, to learners in more than 180 countries. Since our early years as a digital start-up, we’ve worked with hundreds of blue chips and international institutions across the world. Our communication skills training is used by more than 1,500 companies and by over 700,000 workplace learners, setting them apart in an increasingly complex and global business environment.
Your Career Opportunity
In this exciting new career opportunity, you’ll be reporting to the Head of Trainer Systems on full-time hours and working from home remotely.
As a Trainer Systems Analyst you’ll have a direct impact assisting our language trainers with their payments, administrative tasks, trainer perfomarce and any challenges they face, resolving their doubts about our services and internal processes you’ll play an essential role in:
- Offering administrative support to Trainer Success Management team
- Improving department’s efficiencies
- Monitoring and follow up that Trainers complete their tasks in the Learnlight Platform
- Processing trainers payments
- Communicating with Trainers & Program Management regarding any changes in their calendars
What You'll Offer
- Advanced level of English. Other languages are a bonus
- Communication skills, including ability to have difficult conversations when needed
- Ability to process and analyse data
- Ability to work under pressure with tight deadlines
- Efficient in MS Office Suite and other related tools, especially in Excel
What We Offer
- Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge.
- Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback.
- Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs.
- Company News: With regular updates on our internal networking platform, you’ll always be connected with the latest developments.
- Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures.
- Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply).
- Regardless of gender, religion, ethnicity, sexual orientation, age or disability, we are proud to welcome, and support, new talent from all communities. Click to learn more about our Diversity, Equity, Inclusion Workplace Certification and commitments.
Ready to Join Us?
Our colleagues – also known as Learnlighters - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are being scheduled now, so we encourage you to apply as soon as possible. Learnlight is a global company, and we look for English communication skills for effective collaboration - please apply with your résumé in English.
The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)learnlight.com. You can find more information in the Privacy Policy of our website https://www.learnlight.com/en/privacy-policy/
#LI-Remote