About Luna
Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.
Associate Partner Account Manager - Minneapolis, MN
We are looking for an Associate Partner Account Manager (APAM) in Minneapolis! This role will have the important job of educating physicians about Luna and the benefits and service we provide. Through this effort, the goal is to obtain patient referrals for physical therapy treatment. You will work to build relationships with providers via consistent and targeted outreach. APAMs spend the majority of their time in the field traveling to meet with clients, nurture relationships and expand the company's client base. APAMs are the regional face of Luna for their assigned markets. They have the experience and expertise to problem solve and interact with executive level clients!
\n- Acts as the 'face' of Luna in a region. Has an understanding of field sales and applies knowledge and skills to complete a wide range of tasks, requires some help to problem solve and curate data.
- Oversees and manages 2-4 markets and focuses on key partners to grow sales. Requires some coaching to ensure seamless communication with PRM.
- Requires some help creating a routing schedule and achieving weekly site visit goals.
- In early stages of creating relationships with physicians and office personnel via effective and professional communication methods
- Encourage physicians and their team to refer patients to Luna by creating trust and belief in the Luna model, and providing excellent customer service
- Schedule and perform virtual and in person briefings with physician teams to introduce them to the Luna process and develop successful working relationships
- Analyze regional data with some assistance from management and innovate new processes to increase patient volume
- Maintain orderly, comprehensive data to remain organized and knowledgeable of all working relationships and necessary follow-up communications
- Collaborate effectively and openly with Luna employees, specifically the internal key stakeholders partnered with you, and contribute respectfully, professionally, and kindly to the Luna team
- Meet or exceed monthly productivity results-based goals
- Minimum of 4+ years of related sales experience (at least 2+ years of healthcare field sales preferred)
- Requires high school diploma or equivalent
- Experience with email campaigns and other marketing methods
- Result driven with an eagerness to succeed and appreciation for Luna's strong position in the market place
- Excellent verbal/written communication skill
- Proficient in G-Suite, HubSpot experience a plus
- Bonus structure
- Remote work
- Employee referral program
- Medical, dental and vision benefits on the 1st of the month following start
- 401k
- Stock options
- Unlimited PTO
- Enormous opportunity to grow with a start up well positioned for tremendous upside and career trajectory
Physical therapy, delivered.www.getluna.com
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Luna Values
Care Exceptionally
We value safety and trust even when mistakes occur. We prioritize open and purposeful communication, addressing concerns early and often. We apply creative and innovative efforts aimed at enabling the success of our patients, therapists, physicians, partners, and team members.
Incredibly Relentless
We prioritize persistence even over immediate success. We understand that continuous effort often leads to greater long-term achievements. We empower each other to make decisions, and approach our goals deliberately and holistically.
Be Impactful
We prioritize fewer high-impact goals over lots of low-impact goals. We are decisive, yet keep an open-mind. We assume positive intent, and hold one another accountable. We know that the details matter, and take ownership in solutions that prioritize the patient and therapist experience.
Become 1% Better, Every Day
We value continual growth over the professional "comfort zone." We have a culture of curiosity and an obsession for constant improvement. We believe there's always a better way to do things. We celebrate our successes and learn from our failures.
