Company Description
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
Job Description
Title: Enterprise Account Manager, Events
Location: US, Remote (Boulder, CO or Phoenix, AZ Preferred)
Start Date: March 2025
Compensation: $90,000 - $110,000 Base Salary + Commission
Application Deadline: February 11, 2025
What We’re Looking For:
We are seeking a highly experienced Enterprise Account Manager to join New Hope Network. This mature, client-focused role will be crucial in managing and expanding relationships with large, enterprise-level CPG and retail clients. The ideal candidate will have a proven track record in nurturing long-term relationships, managing key accounts, and driving revenue growth through strategic account management and consultative sales. A strong background in the CPG and retail sectors, particularly working with major brands, is essential. This role will also involve territory development and a focus on event-driven opportunities, with a direct impact on revenue.
Key Responsibilities:
- Develop and maintain strong, long-term relationships with senior stakeholders at enterprise CPG and retail organizations, ensuring alignment with their strategic goals and business objectives.
- Use a consultative approach to understand client needs and offer tailored solutions from our Health & Nutrition portfolio that drive value and meet business goals.
- Drive revenue growth within key accounts while identifying opportunities to expand relationships across multiple business units, brands, and territories.
- Navigate complex organizational structures, engaging multiple decision-makers, influencers, and budget holders to streamline processes and create seamless partnerships.
- Manage a multimillion-dollar portfolio, ensuring sales targets are met, client renewals are secured, and upsell opportunities are maximized.
- Collaborate with cross-functional internal teams, including marketing, operations, and sponsorship, to deliver exceptional client experiences and ensure successful event participation.
- Stay up-to-date with industry trends, client challenges, and competitive insights, proactively offering strategic recommendations and solutions.
- Lead contract negotiations and discussions to secure long-term commitments and ensure mutually beneficial agreements.
- Maintain detailed records of sales activities, client engagements, and revenue forecasts in CRM tools and internal reporting systems.
About the Brand:
New Hope Network is a platform and community focused on the natural and organic products industry. It connects professionals across various sectors, including retailers, suppliers, and manufacturers, to help grow the natural products market. They are known for organizing trade shows, such as the Natural Products Expo, where industry leaders gather to share ideas, showcase products, and collaborate.
Qualifications
- 5+ years of experience in enterprise account management, ideally within the CPG, retail, or events industries, with a focus on managing large, high-value client portfolios.
- Proven success in driving revenue growth and cultivating long-term relationships with enterprise-level clients, particularly within CPG or retail categories.
- Strong consultative sales approach, with a demonstrated ability to navigate complex organizational structures, influence senior stakeholders, and deliver tailored solutions that meet client needs.
- Excellent communication, negotiation, and presentation skills, with the ability to present confidently to senior decision-makers and effectively lead contract discussions.
- Self-motivated and results-driven, with the ability to work independently while also collaborating seamlessly with cross-functional teams to deliver exceptional client experiences.
- Industry knowledge of the natural products sector is a plus, particularly a passion for health and wellness, with an understanding of emerging trends and client challenges.
- Proficiency with CRM tools (Salesforce, HubSpot, etc.) and a data-driven approach to managing client relationships, tracking sales activities, and forecasting revenue.
- Ability to travel up to 20% to meet with clients, attend events, and engage with key stakeholders in person.
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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