Company Description
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Additionally, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.
Today's business environment is complex. Experian Decision Analytics turns challenging situations into decisions through three core areas of expertise — analytics, decisions, and identity and fraud. The combination of these business lines, along with our industry and business experience, helps us solve real-world problems for lenders, financial institutions, and other companies and institutions across the globe.
As a thought-leading organization, it is essential that we communicate our vision to clients, employees, and a myriad of other stakeholders so they understand where we are going and how we are advancing our big data and analytics capabilities across industries.
Job Description
Experian’s North America Decision Analytics team is looking for an entry-level Product Manager and Product Support specialist to help drive product adoption of advanced analytics solutions for lenders. You will support the end-to-end delivery of data products that help lenders grow and manage consumer credit portfolios. You'll help ensure our clients realize the benefits of our data products — including data, statistical and ML attributes and models, and performance monitoring.
You will work closely with cross-functional teams to deliver support products and reporting and provide ongoing product expertise throughout the customer lifecycle. You will report to the Senior Director of Analytics Product Management.
Key Responsibilities
- Support the product lifecycle process including research, planning, roadmap development, and product launch.
- Provide product support to clients, sales teams, and internal stakeholders throughout the customer journey.
- Collaborate with cross-functional teams including engineering, data science, marketing, and product marketing to ensure successful product releases.
- Communicate with customers, including product updates, newsletters, and performance insights.
- Support product performance tracking and help optimize product-market fit.
- Help coordinate enhancements to existing products and ensure smooth implementation.
Qualifications
- Bachelor's degree in Business, Computer Science, Engineering, Mathematics, or a related field.
- 2+ years of active product management or Project Management
- Academic or practical experience with mathematics, statistics, advanced analytics, data science, computer science or related field
- Experience communicating complex technical concepts to a variety of audiences
- Bias toward collaboration and teamwork
- Experience with tools such as Microsoft 365, Excel, SQL, JIRA, or Confluence
Additional Information
Benefits and Perks:
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, life and disability insurance, and matching 401K
- Flexible work location - ability to work remotely
- Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-remote
