Description
Location: Fully Remote (LatAm)
Schedule: 9AM - 5PM CST; Monday to Friday
Salary: $1800 - $2200/month
We are looking for a highly organized and skilled Virtual Assistant to join our team at a family dentistry office. As a Virtual Assistant, you will be responsible for providing administrative support to our office and serve as a phone support.
You will be responsible for answering phone calls, responding to emails, and managing client information. You will also be tasked with gathering reviews and other office work as necessary.
The successful candidate must be highly fluent in English, able to work from Monday to Friday at 9AM - 5PM CST.
Responsibilities:
- Answering phone calls and responding to emails from clients in a timely manner.
- Providing exceptional customer service to patients by answering any questions and providing them with necessary information.
- Managing client information and updating our database as needed.
- Gathering reviews from clients and posting them online.
- Managing the calendar and scheduling appointments for the dentists.
- Performing other administrative tasks as assigned.
Requirements
- High level of fluency in English
- High quality wfh equipment (noise canceling headset with a good microphone, HD webcam)
- Excellent customer service and organizational skills
- Experience in administrative support
- Ability to work independently and meet deadlines
- Proficiency in Microsoft Office and Google Suite
- Attention to detail and ability to multitask
- Familiarity with dental terminology is a plus
