Description
๐ Join Patrique Mercier Recruitment as an Italian Speaking IT Representative and work remotely from the stunning landscapes of Greece! ๐ This exciting role offers the flexibility of remote work while allowing you to provide exceptional IT support to Italian-speaking clients.
In this position, you will be the go-to expert for Italian customers facing technical challenges. Your dedication to customer service and your technical skills will ensure that clients receive the support they need, all from the comfort of your chosen workspace. Embrace the opportunity to blend your career with the allure of Greece!
Your Responsibilities
- Provide exceptional IT support to Italian-speaking customers via phone, email, and chat.
- Troubleshoot and resolve technical issues quickly, ensuring customer satisfaction.
- Document all customer interactions accurately to help maintain service quality.
- Partner with team members to enhance service delivery and share knowledge.
- Stay current with product knowledge and best practices to assist customers effectively.
- Engage in personal development to continuously improve your skills.
Requirements
- Fluency in Italian and English, both written and spoken.
- Experience in IT support or customer service is highly desirable.
- Strong troubleshooting skills and a passion for technology.
- Excellent communication skills, with a friendly and professional approach.
- Customer-oriented mindset dedicated to providing outstanding service.
- A self-motivated team player who can work independently.
- Detail-oriented with strong organizational capabilities.
- Willingness to embrace the remote working setup while being based in Greece!
- Valid work authorization for Greece is required.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many extras
