Description
🌟 Embrace the future of work with Patrique Mercier Recruitment as a Nordic Speaking IT Representative, all while enjoying the flexibility of remote work from beautiful Greece! 🌊
In this exciting role, you will provide exceptional IT support to clients from Nordic countries, helping them navigate their technical challenges from the comfort of your own home. Your dedication to delivering outstanding customer service will be key to ensuring our clients have a seamless experience. Experience the best of both worlds: a fulfilling career and the ability to work remotely in a stunning country!
Your Responsibilities
- Deliver high-quality IT support to Nordic-speaking customers via phone, email, and chat.
- Troubleshoot and resolve various technical issues efficiently, ensuring customer satisfaction.
- Document all customer interactions accurately to ensure consistency of service.
- Collaborate with team members to share insights and enhance support processes.
- Stay informed about the company’s products and best practices to provide effective assistance.
- Engage in professional development opportunities to further enhance your skills.
Requirements
- Fluency in one or more Nordic languages (Finnish, Swedish, Norwegian, or Danish) and English.
- Experience in IT support or customer service is a plus.
- Strong troubleshooting abilities and a passion for technology.
- Excellent communication skills with a friendly and professional demeanor.
- Customer-centric mindset focused on delivering exceptional service.
- A motivated team player who can work independently in a remote setup.
- Detail-oriented with excellent organizational skills.
- Enthusiastic about the opportunity to work remotely while living in Greece!
- Valid work authorization for Greece is required.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
