Description

About the job

Job Title: Data Entry - Work From Home (Entry Level)

Location: Remote (Work from Home)

Key Responsibilities: Data Entry: Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases Regularly update and verify data to ensure accuracy and completeness Generate and manage reports related to bookings, customer interactions, and travel statistics

$25 - $45 an hour

Customer Service: Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy

Assist clients with changes, cancellations, and modifications to their travel plans

Follow up with clients to ensure satisfaction and gather feedback on their travel experiences

Scheduling Duties: Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members

Maintain organized schedules and ensure timely execution of travel plans and related tasks

Prepare and manage itineraries, confirmations, and travel documents

Qualifications: Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems

Excellent communication skills, both written and verbal, with a customer-centric approach

Proficiency in using travel booking systems, CRM software, and other relevant tools

Strong organizational skills with the ability to manage multiple tasks and prioritize effectively

Detail-oriented with a high level of accuracy in handling bookings and scheduling

Ability to work independently in a remote environment, demonstrating self-motivation and accountability

Flexibility to adapt to changing priorities and handle unexpected issues with professionalism

What We Offer: Competitive Salary: Attractive base salary with performance-based incentives

Flexible Work Hours: Set your own schedule within a framework that supports work-life balance

Remote Work: Enjoy the convenience and flexibility of working from home

Professional Development: Opportunities for ongoing training and career growth within the travel industry

Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family

Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage

Retirement Plan: 401(k) plan with company match to help you plan for your future

Paid Time Off: Generous paid time off, including vacation days and sick leave

Employee Assistance Program: Access to resources and support for personal and professional development

Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses

Team Building: Virtual team events and activities to foster a supportive and collaborative work environment

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