At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
We are looking for a Full Stack Software Engineer to join our Multichannel Solutions team. As a Software Engineer you will build innovative solutions to meet the contact center needs of our customers. You will work to integrate cutting edge multi-channel software products with customer CRM solutions and back-end systems. You will work with team members on day-to-day development activities including participation in design creation and review, code reviews, unit and system testing and implementation.
What you'll be doing:
\n- Participate in full life cycle of a client implementation from design to deployment including requirements, design, build, configuration, testing, and support.
- You will be involved in every phase of a project and will own your components from end to end.
- Collaborate with project team members to provide input to design specifications
- Develop Software according to the design specification agreed upon.
- Ability to obtain a US government security clearance is required
- Computer Science or Computer Engineering Degree or similar work experience.
- 2 years of experience with at least one client-side web-based programming language (examples: Javascript, NodeJS, Angular, etc.)
- 2 years of experience with at least one object-oriented programming language (examples: Microsoft .NET C#, ASP.net, java, etc.). .NET preferred.
- Excellent written and verbal communication skills
- Strong analytical skills with excellent problem-solving abilities
- Ability to work successfully in a team
- NodeJS, AngularJS and other frameworks
- Web 2.0 Development and Architecture
- AJAX, Jquery, XML, JSON
- IFRAME, HTML, CSS, Browser Cookies, DOM manipulation, REST & SOAP XML Web Services
- MS Windows IIS, MS Windows Server, RedHat/Ubuntu Linux, JBOSS or other web application servers
- Cisco Finesse, Webex Contact Center
- Database programming (MS SQL, MySQL, MongoDB)
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About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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