We're looking for an experienced remote Director of Sales Operations to join our Global Sales Development team. Reporting to the VP of Global Sales Development, you'll:
- Collaborate with Sales and marketing operations to define and set quotas, build territory plans, and design strategies that align with sales and marketing goals.
- Improve the speed and quality of MQL follow-up, ensuring the team achieves the best standards with immediate engagement and increased touches per lead.
- Improve operational excellence by enhancing team processes, systems, and tools to increase productivity and scalability across global Sales Development teams.
- Develop and manage reporting tools to track goals such as MQL follow-up rates, pipeline generation, conversion rates, and revenue contribution.
- Ensure that Sales Development uses the right tools effectively (e.g., Salesforce, Outreach, Drift), overseeing the integration and management of these systems to maximize team efficiency.
- Lead operational planning for territory mapping and headcount allocation to ensure the Sales Development team is aligned with market opportunities and growth projections.
- Refine processes around sales engagement and pipeline creation, to ensure the team is working in a data-driven and structured way.
- Create alignment and execution of pipeline generation strategies, ensuring that sales development efforts directly contribute to revenue goals.
- Lead projects designed to improve the quality of the pipeline, ensuring that Sales Development is generating high-quality opportunities that convert into revenue.
What We're Looking for (Minimum Qualifications)
- Bachelor's degree required; MBA preferred.
- 8+ years of experience in sales operations or a related role, with at least 3+ years in a management position supporting sales development or inside sales teams.
- Proficiency in sales technologies (e.g., Salesforce, Outreach, Drift, Sales Navigator) and experience ensuring data accuracy and operational efficiency.
What Will Make You Stand Out (Preferred Qualifications)
- Excellent communication and interpersonal skills, with a collaborative, team-oriented mindset.
- Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities and stakeholders.
- A data-driven approach using strong analytical skills to solve problems and make decisions
#LI-Remote
#LI-EV1
This is a remote friendly role.
At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
