Agiloft was named a Leader in the 2023 Gartner Magic Quadrant for Contract Life Cycle Management for the fourth year in a row. Contract Lifecycle Management (CLM) is one of the fastest-growing areas of enterprise sales, with a TAM projected to climb from $2B to $7B in the next 5 years.
The Agiloft Contract Lifecycle Management platform has won dozens of awards, including the Editor's Choice award from PC Mag, for the past five years in a row.
Agiloft has a highly differentiated value proposition which is uniquely appealing to enterprises: pre-built applications with a deeply configurable, no-code platform for integrated Business Process Management throughout an organization.
Agiloft is pioneering the applied use of Artificial Intelligence to enable next-generation business commerce at organizations ranging from small enterprises to U.S. government agencies and Fortune 100 companies.
Additionally, 99% of employees who commented on Glassdoor would recommend Agiloft to a friend.
Position Overview
The Senior Technical Writer will join the Documentation Team responsible for writing the online help and user documentation for our flagship product. This position requires strong, proven technical writing skills; the ability to accurately evaluate the needs and perspectives of many audiences; and experience working under self-direction to determine the best course of action.
As a member of the team, you will work with developers, QA teams, and project managers to cultivate a clear, detailed, and high-quality documentation set for your area of focus. Creating and maintaining the materials for your area is crucial, but your responsibilities will also include other tasks to support the team, including peer review, UI text review, and more. Depending on the candidate’s interest, there may be opportunity to branch into other areas, like tutorial video work and product development specifications.
\n- Take ownership of an area of focus, wherein all relevant materials are kept up-to-date and continually evaluated for potential improvement.
- Write well-tested, task-based end user documentation such as reference articles, getting started guides, and feature tutorials.
- Write and edit UI text and context-sensitive help within the software.
- Work with the engineering and QA teams to test and document new features, and to expand, update, or correct information about existing features.
- Provide UX feedback during the development cycle. Serve on Development Teams and write specifications for new features.
- Create internal resources about features or processes, and field internal questions about system functionality.
- Edit documents for accuracy and style and ensure all publication standards are met by following established procedures.
- Effectively manage your time across several projects and tasks,and be prepared to propose and set appropriate priorities.
- Additional duties as assigned.
- 4-year college degree, science, engineering, math, or writing degrees preferred, or significant work experience in software technical writing.
- Minimum 5 years of full-time technical writing work experience.
- Outstanding attention to detail, especially regarding formatting and grammar.
- Familiarity with HTML, CSS, XML, and/or wiki syntax.
- Must be able to write for a diverse user base with varying levels of technical experience.
- A logical, problem-solving mind.
- Excellent procedural analysis; ability to create concise, task-based user documentation.
- Excellent communication and interpersonal skills.
- Intelligence, creativity, and the ability to rapidly learn a complex and wide-ranging program.
- Experience managing multiple self-directed projects to meet deadlines.
- 7+ years of technical writing or software development experience
- Experience with business software, databases, and web-based applications
- JavaScript, Python, JSON, or other programming languages/experience
- Experience with video software and production, e.g. Camtasia, Adobe Captivate, GoAnimate, Final Cut Pro
Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at brad.toothman@agiloft.com.
Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.
Applications will be reviewed as submitted. There will be no application deadline for this opportunity.
