Better Health is creating a new medical provider type, disrupting the $60B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies in an end-to-end care solution we turn the focus to our members and help them choose the best medical supplies to address their underlying chronic conditions.
Since its inception in November 2019, Better Health has gained Medicare licenses in 46 states,11 Medicaid licenses, and preferred national provider contracts with Oscar Health, UHealth, Humana. As a result, our member base has rapidly grown month over month with virtually no churn. We are backed by Caffeinated Capital, General Catalyst, 8VC, and Bill Ackman, as well as several prominent healthcare leaders including the CEO and President of eHealth.
With our rapid growth, we are looking to hire a Billing Specialist within our Revenue Cycle Management (RCM) department.
So, what will you do as our Medical Biller?
Follow-up on open balances listed on monthly AR and Payer Follow-up reports
Responsible for transferring balances and submitting claims
Generate correspondence to payers such as appeals, reconsiderations and payments
Promptly identify any errors or other issues in claims processing
Effectively following up on any unpaid balances
Expeditiously bringing any remaining balance to resolution
Meet quality assurance and productivity standards by identifying and reconciling insurance balance accounts
Review explanations of benefits details on denials. Documentation and notate accounts on collection activity to perform account resolution
Communicate with insurance payer representatives, patients, and other staff to ensure timely and accurate resolution of account transactions.
Be able to understand the revenue cycle process and how it relates to payers and patients
What you bring to the table:
Strong background and understanding of aging Accounts Receivables (AR), denials, using insurance portals, and contacting insurance companies directly
Love for investigating, getting to the root of an issue, and cleaning up accounts
1+ Years of experience in Accounts Receivables (AR)
Preferred, but not required: experience with DME billing
Must be able to prioritize and work independently
Ability to work Full Time 40 hours per week within the time zones in the United States
What you get:
Competitive pay
Healthcare & Dental
Generous PTO
Fully remote position
Join a team committed to improving the lives of those living with chronic conditions
But most importantly, here at Better Health, our mission is to bring information, access, and support to people managing chronic conditions at home. Our diverse team is united by our shared values to:
Take patients seriously and treat them well. Shift mindset: our members have choice, they are smart, they’re right. We follow-through our commitments.
Lead with curiosity, kindness and a solution mindset. Get to the root of things, dig deeper, support our members and each other
Pursue growth and move fast to maximize impact. Pursue growth personally and organizationally, be comfortable with change, be open to giving and receiving feedback to continually improve, source many opinions and then make fast decisions.
If you're fired up at the thought of revitalizing an archaic $60 billion home medical device industry and passionate about user-focused solutions, join us!
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Better Health is committed to being an employer that provides not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Here at Better Health, we are committed to diversity, equity, and inclusion.
We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.
