Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Job Description
The Experian Health Analytics Consulting Manager support the Collection Optimization Consulting team. This includes providing the team with: training, aiding in personal career growth and daily support with solution and client needs. You will also help develop client engagement strategies that produces a positive Return on Investment for clients, and maintain a pulse on client satisfaction. You will maintain your own client base, providing consulting services to your assigned clients.
Team Support and Development: Responsible for coaching, training, and aiding in the personal career growth of the Collection Optimization Consulting team.
Client Engagement: Participates in designing and executing client engagement strategies to ensure a positive ROI and maintain client satisfaction.
Consulting Services: Analyzes and develops complex operational workflow strategies, solves complex problems, and creates best practice solutions to enhance the Collection Optimization product.
Product Knowledge: Advanced understanding of the Collection Optimization solution, its functionality, and service offerings, and the ability to offer analytics consultancy.
Managing Consultant Team: Develops collaborative relationships, supports the consulting team in resolving client challenges, and ensures ROI discussions are executed.
Client Management: Acts as the main contact for assigned clients, independently troubleshoots and resolves issues, and communicates and documents solution value to clients.
Qualifications
Qualifications:
- Requires a Bachelor's Degree or related field experience
- 8+ years experience in Hospital Revenue Cycle or self-pay collection
- 4+ years of experience in a managerial role
- Experience supporting pre-sales opportunties, conducting return on investment analysis and presenting analysis to prospect.
Benefits/Perks:
- This role is remote from within the US
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
