Description
We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the state of WA.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.
Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!
What you will do:
The Contract Compliance Analyst/Managing Broker (CCA/MB) is a hybrid position with the primary focus of reviewing all contracts, addendums, notices and agreements created in relation to our representation of eXp clients and customers. The CCA/MB will utilize eXp’s transaction management system to complete this task. The CCA/MB role requires specialized education and advanced licensing to support the Designated Managing Broker in the successful administration of eXp Realty brokerage operations in their state. In supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting in all operational elements necessary to comply with the individual state license law, REALTOR association membership and MLS participation; along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record in promoting risk management best practices, an understanding of real estate brokerage at a state level, a collaborative approach and a boundless work ethic. They must be a “people-person” but also possess the ability to implement systems and processes.
- As a participant on the eXp Realty state team, the CCA/Managing Broker ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
- May be asked to conduct trainings to enhance agents’ knowledge and understanding of contract, risk management, licensing and state real estate law
- Promptly responds to agents request for assistance
- Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues
- Performs contract review to ensure legal and contractual compliance of transactions
- Supports the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
- Assist the ongoing enhancement of and compliance with company-wide and individual state brokerage operations manuals
- Supports innovation in how the company can efficiently support its growing state agent base in terms of brokerage operations
- Perform designated job tasks efficiently and within the provided time frame.
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
- Attend virtual meetings, provide updates on progress, and actively participate in discussions.
- Adhere to company policies and guidelines, including data security and confidentiality.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Manage and prioritize workload effectively to meet deadlines and deliver results.
- Continuously update job knowledge by participating in training opportunities or self-directed learning.
- Collaborate with colleagues on shared documents or projects using remote collaboration tools.
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
- Ensure availability and responsiveness during agreed-upon working hours.
How you will grab our attention:
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
- High school diploma required or equivalent years of applicable experience
- 0-2 years experience in real estate required
- Associate's degree preferred
- Real estate license required
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Realty Provides:
- Work from anywhere
- Paid Time Off
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Health & Wellness incentives
- 100% Paid Parental Leave
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
