Installer Network Manager

Department: Operations

Employment Type: Full Time

Location: Remote

Compensation: $60,000 - $100,000 / year

Description

At Jukebox Health, our mission is to help older adults and disabled individuals thrive in their homes with greater independence. We partner with payers and at-risk providers to make homes safer and more accessible for high need populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms and Home Depot.

We are seeking an Installer Network Manager to grow and scale our installer network. This role is ideal for someone who understands the home services landscape, excels at recruiting skilled installers, and can quickly build strong relationships nationwide.

Key Responsibilities

Build our network of skilled installers through a variety of recruitment strategies (cold calling, attending conferences, referral programs, etc)
Oversee installer onboarding and training programs
Actively monitor installer performance and oversee quality assurance processes
Proactively identify and resolve challenges to retain top installers and build long-term, trusted relationships.

Skills, Knowledge and Expertise

Experience in the home services industry, with a background working closely with installers
Ability to confidently "speak the language," quickly build rapport, and intuitively assess quality and fit
Above-average tech proficiency, with the ability to quickly learn new tools and platforms
Proactive, adaptable, and resourceful, with a proven ability to wear multiple hats in a fast-paced environment
Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences

Benefits

Opportunity to help solve a critical problem in home safety and accessibility
Competitive salary, stock options, and benefits.
Collaborative, flexible work environment with a supportive and uplifting culture.

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