Description
We are looking for a Business Analyst to aggregate data on our customer base leveraging different data platforms and analytical tools to provide timely, meaningful, and consumable information. Need to ensure data quality and build scalable reporting tools.
Key Responsibilities:
- Ability to build new reporting requirements from scratch.
- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes such as ARR/MRR, churn, new bookings, CAC, LTV, and customer demographics.
- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance. Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.
- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of focus in resolving data discrepancies.
- Monitoring existing metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
- Generating complex queries to dive deep into granular customer information.
Ideal Candidate Experience:
- Subscription experience from B2C business at significant scale.
- Bachelor's degree in computer science, business, or related field.
- 1-3 years of experience.
- Experience with Excel (including VBA, pivot tables, array functions, power pivots, etc.) Stripe, SQL, Tableau.
- Experience with analyzing large data sets (using Python and Pandas).
- Strong analytical and data analysis experience as well as presenting findings to senior leadership.
Benefits and perks:
- Competitive salary with a significant upside in equity. The salary for this position is between $75,000 - $100,000 annually.
- 100% covered Medical, Dental, Vision for you AND 50% for your dependents.
- Work from home, weโre remote-first.
- Flexible PTO, holiday, and leave policies, including paid parental leave for new parents.
- 401k Plan.