Company Description
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
We are proud to offer a collaborative, diverse, and remote-first work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.
SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters’ next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.
Job Description
The SEO Consultant is responsible for the delivery of SEO for up to eight customers across a range of industries and the coordination of SEO strategies delivered by the wider SEO team. This role sits within our customer-facing Search Marketing team, whose primary role is to generate high-quality, relevant applications (candidates) for our customers by raising awareness and driving the performance of our customers' careers sites.
The SEO Consultant will work closely with other SEO team members to deliver a comprehensive and impactful SEO offering. Combining expertise, best practices and emerging techniques will be instrumental in driving organic growth, and ensuring our careers sites consistently achieve top-ranking positions.
Please note that this is a fixed-term contract for 6 months.
This is a critical role within the team and has four key areas of responsibility:
- Customer satisfaction: Establish regular touchpoints with customers to provide insight and explanation for the results delivered, ensuring expectations are managed and exceeded
- Renewals: All our customers are on a 12-month contract and the service provided by the team will have a direct impact on whether or not the customer renews their contract. While not directly responsible you will be able to influence the outcome of contract renewals for primary SEO customers
- Delivery of SEO: Use the standardized SEO strategy and tailor it to each customer’s specific goals, industries, and target audiences
- Overview of deliverables: Be aware of which accounts resources are being allocated to, whether there’s undeserving or overservicing, and flag to the Head of Search Marketing where additional resources are needed
Key results within the role are:
- Achieve a 100% customer satisfaction rate among new clients during the onboarding process, as assessed through post-onboarding surveys and feedback
- Build strong relationships with existing customers, thereby establishing yourself as an expert in the digital recruitment marketing landscape
- Regularly passing qualified opportunities to the Account Manager or Customer Success Manager
- Ensure all customers have a Scope of Work in place with planned deliverables for the upcoming quarter and beyond
- Improve collaboration and knowledge-sharing within the SEO team
- Collaborate seamlessly to enhance cross-functional service delivery for customers engaging in SEO, Content, and Digital Advertising, adopting a knowledge-sharing system that generates impactful customer insights
Qualifications
- 3+ Years in Search Engine Optimisation: Over three years of experience working within a dynamic Digital Advertising Agency
- Fluent English (the role requires speaking to native English speakers)
- SEO Expertise: Proficient in Google Analytics 4, Search Console, and SEO tools such as Ahrefs, SEMRush, Moz, and Screaming Frog
- Comprehensive SEO Knowledge: A deep understanding of keyword research, on-page SEO, off-page SEO, and content marketing
- Technical SEO Proficiency: A strong grasp of technical SEO, including the ability to conduct website audits and prioritize tasks accordingly
- SEO migration: Extensive experience migrating website domains whilst maintaining traffic levels
- Industry Awareness: Staying up-to-date with the latest industry trends and best practices to ensure creative strategies
- Effective Communication: Exceptional presentation and communication skills, both written and verbal
- Proven Success: A track record demonstrating impactful SEO strategies and customer satisfaction
- Time Management: Ability to balance customer needs by directing resources to higher-priority accounts
- Certifications: Google Analytics and SEO certifications are a valuable plus
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
