Job Title: Remote Administrative Assistant
Job Type: Full-Time, Remote
Working Hours: 8:00 AM - 5:00 PM, Monday - Friday CST
Salary: $2,000 - $2,500 per month (salary based on assessment)
About the Company:
We are a forward-thinking provider of online mediation and arbitration services, specializing in offering efficient, cost-effective, and confidential dispute resolution solutions. Our company utilizes cutting-edge technology to deliver a seamless experience, ensuring easy case management and communication between clients and mediators. With a focus on accessibility, we are committed to simplifying the dispute resolution process for individuals and businesses, all while maintaining the highest levels of professionalism and confidentiality.
About the Role:
We are looking for a highly organized and detail-oriented Remote Administrative Assistant to support three businesses: Lightbulb Cardiac, Gogo Mediation, and The McFarlin Firm. This role requires excellent task management skills, clear communication, and the ability to work independently. You will manage multiple projects, ensuring smooth operations across different workflows and platforms while adhering to deadlines. This is a support role with no growth opportunities, focused on administrative and operational tasks. The position is expected to operate during U.S. Central Standard Time (CST).
Key Responsibilities:
1. (Healthcare Training & Consulting)
Sales Support: Follow up on leads to schedule follow-up meetings and provide additional information to facilitate decision-making.
Materials Management: Refine sales and marketing documents and manage the submission of course materials to an online printer.
Accreditation Coordination: Collect and organize participant information for submission to accreditation organizations. Send certificates of completion to participants.
Tools: HubSpot, Asana, Google Workspace (Docs, Sheets, Gmail, Calendar).
2. (Online Mediation & Arbitration Services)
Client Interaction: Respond to inquiries regarding mediation and arbitration services. Direct clients to schedule meetings using Calendly.
Platform Management: Ensure correct setup of case files in the online mediation platform (Moxo). Coordinate with mediators and troubleshoot any scheduling or technical issues.
Tools: Asana, Google Workspace (Gmail, Calendar), Dropbox, Moxo.
3. (Small Legal Practice)
Administrative Support: Manage email communications, respond to client and opposing counsel inquiries, and request necessary information or documents.
Document Organization: Organize and maintain case files and documents within Dropbox. Schedule meetings and appointments using Google Calendar.
Tools: Google Workspace (Gmail, Calendar), Dropbox.
Required Qualifications:
Experience: Minimum 5 years of office or administrative experience (preferably in legal or healthcare sectors).
Communication: Strong written and verbal communication skills. Must be fluent in English.
Technical Skills: Experience with tools like Asana, Google Workspace, HubSpot, Dropbox, and Moxo (or similar platforms).
Time Management: Ability to handle multiple tasks efficiently and meet deadlines with minimal supervision.
Confidentiality: Ability to handle sensitive information with discretion and professionalism.
Timezone: Must be available to work during U.S. Central Standard Time (CST)
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