POSITION TITLE: Senior Product Manager, Billing
POSITION SUMMARY: As part of The Software Product team, the Senior Product Manager, Billing, will focus on creating scalable products to ensure best in class billing experience for Natera’s patients and providers. If you enjoy moving quickly, accomplishing aspirational goals in an ever-changing environment, and working on truly impactful products this role is for you.
PRIMARY RESPONSIBILITIES:
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Work with the product and billing teams and senior leadership to craft and drive a billing product roadmap
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Map out and analyze billing processes and systems, become the SME in this domain and develop products to meet the needs of our patients, providers, and internal billing teams
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Establish and measure success criteria and metrics
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Drive efficiencies through product innovation and work with different engineering teams to implement new solutions that can scale.
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Communicate with senior-level stakeholders to champion your efforts and gain buy-in for product plans.
QUALIFICATIONS:
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4-6 years of experience in product management focusing on complex operational/business process related projects or equivalent experience at a hyper growth company.
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2+ years experience of billing experience within the healthcare industry
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Exceptional analytical skills, operational excellence DNA, obsessed with finding ways to make processes more efficient through software solutions.
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Proven ability to learn how processes work quickly, ask the right questions, and come up with a cohesive plan for how to improve/automate them.
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Excellent communication, facilitation, presentation, relationship-building
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Exceptional project management skills with the ability to define, plan, and lead projects forward.
KNOWLEDGE, SKILLS, AND ABILITIES:
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Product management experience - required
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SQL experience - strongly preferred
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Healthcare RCM experience - strongly preferred
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Experience with product analytics platforms and tools such as Power BI, Snowflake, Qlik Sense or similar - a plus
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Experience with AMD - a plus
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Experience in operational roles - a plus
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“Hands-on”, likes to dive deep and solve problems, detail-oriented.
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Ability to handle multiple projects and prioritize appropriately.
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Energy, enthusiasm, and sense of urgency.
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Results-oriented with willingness to take calculated risks and provide constructive feedback
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Attention to detail.
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Excellent interpersonal, verbal and written communication skills.
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Self-starter, capability to identify and resolve problems independently.
