Description
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Our client is seeking a dedicated Customer Service to join our team. The ideal candidate will possess strong communication skills and have experience in handling customer inquiries, managing billing processes, and maintaining Salesforce data.
Responsibilities
- Respond to customer inquiries and resolve issues via email in a timely and professional manner.
- Process billing requests accurately and efficiently.
- Utilize Salesforce to manage customer interactions, update records, and track issues.
- Collaborate with other team members to ensure excellent customer service and satisfaction.
- Provide product information and assistance to customers as needed.
Requirements
- Previous experience in customer service or a related field.
- Experience using Salesforce software
- Excellent written and verbal communication skills.
- Proficiency in email correspondence and customer support software.
- Familiarity with billing procedures and invoicing systems.
Benefits
- Competitive salary (USD)
- Work From Home
- Flexible Hours
