Job Title: Medical Virtual Assistant
Location: Remote (Work from Home)
Wage: $4 USD - $8 USD / hr
Schedule: Full-time (40 hrs/week), Part-time options available
Job Overview:
VirtueStaff seeking experienced Medical Virtual Assistants to provide remote support for healthcare providers and medical practices. The ideal candidate will have a strong background in medical office administration, familiarity with EHR/EMR systems, and experience in one or more areas of medical practice support. This role requires attention to detail, excellent communication skills, and the ability to handle sensitive medical information with confidentiality and professionalism.
Responsibilities:
EHR/EMR Management:
* Navigate and update electronic health records efficiently
* Ensure accurate and timely documentation of patient information
* Assist with data migration and system updates as needed
Insurance and Billing:
* Conduct Verification of Benefits (VOBs)
* Process medical billing and claims
* Perform insurance verifications
* Assist with collections and follow up on unpaid claims
Medical Scheduling:
* Manage appointment scheduling for healthcare providers
* Coordinate patient appointments and follow-ups
* Send appointment reminders and handle rescheduling requests
Medical Scribing:
* Accurately document patient encounters in real-time
* Assist healthcare providers with clinical documentation
* Ensure completeness and accuracy of medical records
Administrative Support:
* Handle incoming patient calls and messages
* Manage email correspondence for healthcare providers
* Assist with medical record requests and releases
Patient Care Coordination:
* Facilitate communication between patients and healthcare providers
* Assist with care plan follow-ups and patient education
* Coordinate referrals and specialty appointments
Compliance and Privacy:
* Adhere to HIPAA regulations and other healthcare compliance standards
* Maintain patient confidentiality and data security
* Stay updated on relevant healthcare laws and regulations
If you have a background in healthcare administration and are passionate about supporting medical practices remotely, we'd love to hear from you. Please submit your resume, detailing your relevant experience in medical office support, along with a brief cover letter explaining why you'd be an excellent fit for this role.
Note: This position requires a high level of confidentiality and adherence to HIPAA regulations. Background checks will be conducted for all potential hires.
Requirements:
* At least 1 year of experience in medical office administration or related healthcare support role
* Proficiency in at least one major EHR/EMR system (e.g., Epic, Cerner, Allscripts)
* Experience in one or more of the following areas:
- Verification of Benefits (VOBs)
- Medical Billing
- Insurance Verifications
- Medical Scheduling
- Collections
- Medical Scribing
- Front or back office support in a medical clinic
* Strong understanding of medical terminology
* Excellent verbal and written communication skills
* High level of computer proficiency and ability to learn new software quickly
* Detail-oriented with strong organizational skills
* Ability to work independently and manage time effectively
Preferred Qualifications:
* Certification in Medical Office Administration or related field
* Experience with multiple EHR/EMR systems
* Knowledge of medical coding (ICD-10, CPT)
* Familiarity with telehealth platforms and processes
